Global Shipping & Landed Customs Policy
Delivering 1-of-1 original Indian folk paintings and handmade jewellery from our Maharashtra studio to private collections in 40+ countries.
Fully Insured Express
Dispatched via DHL Express and FedEx International Priority with signature verification and real-time waypoint tracking.
Delivered Duty Paid (DDP)
No surprise customs fees at your doorstep. We pre-calculate and settle duties, VAT, and entry fees where statutory regimes permit.
Rigid MDF Armor Crating
Custom-built 5-ply honeycomb armor with acid-free glassine moisture wrap and edge shock dampers engineered for delicate mud surfaces.
Destination Customs & Tax Regimes
HTS Code 9701.21.00: Original paintings executed entirely by hand enter the United States at 0% baseline customs duty under international UNESCO Florence Agreement provisions. Following administrative updates to Section 321 de minimis processing, all commercial cargo carries formal/informal electronic manifest filing. Where applicable, our checkout provides complete DDP clearance covering courier customs processing fees.
Under Council Regulation (EU) 2026/382, low-value e-commerce consignments are subject to a simplified €3.00 flat interim duty per item line for parcels up to €150, alongside standard Member State import VAT handled through the Import One-Stop Shop (IOSS). For original artworks above €150, standard commercial customs clearance applies. Craftchirp provides full commercial invoice documentation (HS 9701.21.00) ensuring smooth clearance through European border inspection posts.
For shipments under £135, UK import VAT (20%) is accounted for at checkout. Original works of art over £135 benefit from the UK reduced effective import VAT rate on original works of art (5%) upon formal HMRC entry declaration.
Direct automated e-commerce checkout is currently disabled for delivery addresses in the Russian Federation due to international cross-border payment restrictions and express carrier air-corridor suspensions. Russian collectors are warmly invited to submit private inquiries via our dedicated Russian portal at /ru/inquiry.
Museum-Grade Packaging Architecture
Our artworks are created on solid, moisture-sealed MDF with fragile, organic mineral reliefs. We have engineered a 4-layer protective barrier designed to withstand atmospheric pressure shifts and humidity changes in cargo holds:
- 1Non-Abrasive Acid-Free Glassine: Directly covers the painted cow-dung surface to prevent pigment abrasion without sticking or trapping condensation.
- 235mm High-Density Edge & Corner Armor: Dense polyethylene profiles cushion the rigid corners of the MDF substrate against drop impacts.
- 3Moisture Barrier Seal: Vacuum-sealed waterproof outer sleeve protects against monsoonal or transatlantic humidity fluctuations.
- 45-Ply Heavy-Duty Honeycomb Armor Carton: Double-walled crush-resistant structural cardboard container tested to withstand 80 kg top-load weight.
Frequently Asked Logistics Questions
How do you calculate duties, taxes, and import VAT?+
We use a transparent Landed-Cost Engine configured for US, European Union, and UK customs jurisdictions. Where DDP (Delivered Duty Paid) is supported, all destination customs duties and statutory VAT are collected during checkout, meaning your package clears customs seamlessly with zero unexpected door charges.
What is the EU 2026 Customs Reform (€3 interim duty)?+
Under Council Regulation (EU) 2026/382 effective 1 July 2026, the European Union has abolished the €150 duty-free exemption for e-commerce consignments entering from third countries. For qualifying art and handmade shipments valued under €150, a simplified flat interim customs duty of €3.00 per item is assessed alongside standard member-state import VAT collected via the Import One-Stop Shop (IOSS). For items over €150, standard commercial customs entry procedures apply.
How are shipments to the United States processed after the Section 321 changes?+
With the suspension of informal Section 321 de minimis clearances for commercial goods from several overseas trade lanes, all commercial packages entering the US require formal or informal electronic customs entry declaration. Original hand-painted works of art are classified under HTS code 9701.21.00 and enter the US at 0% baseline customs duty, subject only to mandatory carrier electronic entry clearance fees.
How is delicate mud and cow-dung art protected during international air transit?+
Every Craftchirp painting on MDF is packaged according to international museum conservation standards: first wrapped in moisture-barrier acid-free glassine paper, surrounded by 35mm high-density impact-absorbing corner guards, sealed in shock-dampening polyethylene cushioning, and encased within a rigid 5-ply honeycomb carton or reinforced timber crate.
Which carriers handle international delivery?+
We partner exclusively with premier air freight couriers—DHL Express, FedEx International Priority, and Aramex. Every consignment is insured for 100% of purchase value and includes end-to-end tracked delivery with signature confirmation upon receipt.
What is the standard delivery timeframe?+
Once an order is confirmed, Rachana Agarwal inspects, authenticates, and prepares custom crating within 2 to 3 business days. Air transit typically takes 5 to 8 business days for North America, 4 to 7 business days for Western Europe and the UK, and 7 to 10 business days for the Asia-Pacific region.